Privacy Policy for Promessa Studios

We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.

We may process usage data (“usage data”), which comprehensively includes access timestamps, page views, interaction patterns, device information, browser type, referring website, IP address, and geographical location. This information is collected through automated logging systems, cookies, and analytics tools and may include session duration, navigation paths, and feature utilization specific to our creative studio platform. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving website performance, analyzing user behavior, enhancing security measures, and optimizing user experience, which enables us to deliver better services, personalize content, and maintain platform security. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes name, email address, telephone number, billing address, payment information, and account preferences. This information is collected through registration forms, account creation processes, and client onboarding procedures and may include project briefs, communication preferences, and service selections relevant to our creative services. The source of this data is direct user input during account creation and subsequent updates. We process this information for several important purposes, including service delivery, client communication, payment processing, and account management, which enables us to maintain client relationships, process transactions, and provide support services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes professional information, company details, project preferences, design specifications, brand guidelines, and portfolio selections. This information is collected through profile creation forms, project briefs, and client questionnaires and may include creative preferences, brand assets, and project history specific to our fashion industry focus. The source of this data is user submissions and project-related communications. We process this information for several important purposes, including project customization, service optimization, client relationship management, and portfolio development, which enables us to deliver tailored creative solutions, maintain project continuity, and improve service delivery. The legal basis for this processing is our legitimate interests in providing and improving our professional services.

You have the right to access your personal data, which means you can obtain confirmation about whether we process your personal data and receive a copy of that data in a structured format. This includes the ability to review all data categories we hold about you, verify the legal basis for processing, and confirm data retention periods. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.

You have the right to rectification, which means you can request the correction of inaccurate personal data or complete any incomplete personal data we hold about you. This includes the ability to update contact information, correct account details, and modify professional preferences. To exercise this right, you can use our account settings interface or submit a formal correction request through our support team. We will respond within 15 days and may require current account credentials, specific data corrections requested, and supporting documentation to verify your identity.

You have the right to erasure, also known as the right to be forgotten, which means you can request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove project history, and erase communication records. To exercise this right, you can initiate an account deletion request or contact our privacy team directly. We will respond within 30 days and may require account password confirmation, written deletion request, and identity verification documents to verify your identity.

You have the right to restrict processing, which means you can limit the way we use your personal data when you have concerns about its accuracy or our processing methods. This includes the ability to pause data processing, temporarily disable account features, and limit data usage for specific purposes. To exercise this right, you can adjust your privacy settings or submit a formal restriction request. We will respond within 15 days and may require account verification, specific restriction parameters, and formal written request to verify your identity.

You have the right to data portability, which means you can receive your personal data in a structured, commonly used format and transmit it to another service provider. This includes the ability to export account data, transfer project files, and move professional information to other platforms. To exercise this right, you can use our data export tool or submit a portability request through our privacy team. We will respond within 30 days and may require two-factor authentication, account ownership verification, and destination service details to verify your identity.Data Handling and Security

Data Processing and Usage

We process Service Data which includes account credentials, profile information, and service preferences. This processing involves secure storage, analysis, and retrieval methods, enabling us to provide personalized fashion consulting and design services. For example, in the context of fashion, this includes style preferences, measurements, and design specifications. The legal basis for this processing is contractual necessity and legitimate interests, specifically to deliver our core creative studio services and maintain quality standards.

We process Technical Data which includes device information, IP addresses, browser details, and interaction metrics. This processing involves automated collection, analysis, and storage, enabling us to optimize website performance and user experience. For example, in the context of fashion, this includes tracking interaction with design portfolios and digital lookbooks. The legal basis for this processing is legitimate interests and consent, specifically for improving our digital services and understanding user behavior.

We process Communication Data which includes email correspondence, chat logs, and consultation records. This processing involves secure archiving, analysis, and management, enabling us to maintain effective client relationships. For example, in the context of fashion, this includes design feedback, revision requests, and project communications. The legal basis for this processing is contractual necessity and legitimate interests, specifically to ensure efficient project management and client service.

We process Transaction Data which includes payment details, purchase history, and service agreements. This processing involves secure payment processing, record-keeping, and analysis, enabling us to manage financial relationships and service delivery. For example, in the context of fashion, this includes design package purchases and custom project fees. The legal basis for this processing is contractual necessity and legal obligations, specifically to fulfill financial commitments and comply with tax regulations.

We process Preference Data which includes style choices, creative preferences, and personalization settings. This processing involves analysis, storage, and application, enabling us to deliver tailored creative solutions. For example, in the context of fashion, this includes brand aesthetic preferences and design inspiration selections. The legal basis for this processing is consent and legitimate interests, specifically to provide personalized creative services.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and certified compliance frameworks. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001, GDPR standards, and Privacy Shield frameworks, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of active account plus 2 years for business continuity and legal compliance
Usage Data: Retained for 12 months to analyze usage patterns and improve services
Transaction Records: Retained for 7 years to comply with tax and financial regulations
Communication History: Retained for 3 years after last interaction for client service purposes
Technical Logs: Retained for 6 months for security and performance optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for Promessa Studios

Essential cookies serve fundamental functions for our website’s core operations. These cookies process authentication tokens, session identifiers, and security parameters to maintain basic functionality. For example, in our fashion context, these cookies remember your shopping cart contents and ensure secure checkout processes while browsing our design collections.

Essential cookies are fundamental to website functionality. These cookies manage user sessions, verify account access, and maintain security protocols. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability

Functional cookies enhance your experience by remembering your preferences. When browsing our fashion collections, these cookies process user preferences and interface settings to provide a tailored experience. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings

Analytics cookies help us understand user behavior. They collect information about how visitors interact with our fashion portfolios and design services. These cookies track:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences

Performance cookies assess and improve website operation by monitoring technical aspects of your browsing experience. They process performance metrics to optimize our fashion showcase platform by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance

Cookie Management

You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings

For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency

California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information

Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights

Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring

For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for promessastudios.com and covers all associated services within the fashion industry.